Cherokee Nation Businesses
Cherokee Nation System Solutions is partnering with the Department of Interior through a contract with its Office of the Special Trustee for American Indians. CNSS is working to improve the day-to-day operations at the agency’s Trust Beneficiary Call Center.
CNSS, a subsidiary of Cherokee Nation Businesses, is providing a wide range of automated and manual customer support services to respond to incoming inquires and requests. The tribally owned company is helping improve TBCC’s range of services by focusing on efficiency, accuracy, employee engagement, management approaches and industry best practices.
“Since 2004, TBCC has served a unique and integral role in OST Field Operations by providing responsive, accurate and timely information regarding trust assets, account updates and disbursements,” said James McMurry, project manager for Cherokee Nation System Solutions. “We are proud to join this endeavor and the DOI’s ongoing mission to support American Indian Trust beneficiaries.”
The Office of the Special Trustee for American Indians’ Trust Beneficiary Call Center is a nationwide, toll-free call center that enables individual Native Americans to obtain information regarding their trust assets, request account information updates, or request a disbursement from their Individual Indian Money account.
Cherokee Nation System Solutions provides a complete line of innovative services, consulting and products to government agencies, including application modernization, data utilization and advanced analytics, geospatial, GIS and remote sensing, information technology infrastructure, program professional services, and scientific and research capabilities. CNSS offers an extensive selection of quality services and products at competitive prices. The CNSS team collaborates with partners nationwide to provide even the most complex services to clients.
About Cherokee Nation Businesses
Cherokee Nation Businesses is the tribally owned holding company of the Cherokee Nation, the largest Indian Nation in the United States. The Cherokee Nation and its businesses employ 11,000 people. CNB blends its heritage of ingenuity with modern business experience to solve complex challenges, serve clients nationwide and to remain one of the drivers of Cherokee Nation’s prosperity and stability. CNB owns companies in the consulting, health sciences, hospitality, real estate, technology, distribution and logistics, engineering, manufacturing, construction and environmental services industries. For more information, please visit www.cherokeenationbusinesses.com or follow CNB on Facebook, Twitter and LinkedIn.