Woman Calls Police on Store Clerk over Customer Dispute; Cop Fractures her Skull

Carlos Miller

The woman sued and the civil trial began Tuesday.

An Arizona woman who called police after a Phoenix convenience store clerk refused to let her speak to the manager ended up with a fractured skull when the cop became enraged over the pettiness of the call.

As longtime readers of this site know, it is never smart to call police unless you have no choice.

And a disagreement over lottery tickets with a convenience store clerk is most definitely not a reason to call police because it's like playing Russian Roulette in that you never know if the responding cop is going to turn out to be volatile and abusive.

That is exactly what happened on July 16, 2014 when Martha "Marti" Winkler, described by The Arizona Republic as a "conservative grandmother" walked into a Circle K and tried to buy $3 worth of lottery tickets.

She said the clerk mixed up her order and somehow she did not receive the lottery tickets even though she paid for them. And she says the clerk refused to refund her money, so she demanded to speak to the manager but what refused that as well (or more likely, there was no manager on site).

So Winkler, 56 at the time, decided to call the Phoenix Police Department, thinking "if the store clerks did this with her, they may be doing the same thing to other people and forcing sales that were not actually made," according to the notice of claim she filed in 2015.

The civil jury trial began Tuesday, according to The Arizona Republic, which describes the incident below:

“After thinking that the store clerks were taking advantage of their customers Martha (Winkler) attempted to speak with a manager,” according to the lawsuit, which was filed by her lawyers in July 2015. "The off-site manager refused to help Martha so she called 911 for assistance. Martha waited for an hour for police assistance.”

Gillespie responded. Winkler said, according to the lawsuit, that an already incensed Gillespie shouted at her, “What’s this about?” and spent about two minutes inside before he left the store.

When he came back out of the store he yelled at her for calling 911, she said. Winkler asked that Gillespie contact his supervisor but he refused, the lawsuit says.

“Without any notice Officer Gillespie grabbed Martha (Winkler) and violently twisted her arms behind her back,” the lawsuit says. “Martha’s last memory is of Officer Gillespie pushing her forward.”

Winkler woke up in the hospital with four different fractures to her skull and bleeding in the brain, the lawsuit says.

Phoenix police, of course, have a completely different version.

Gillespie said when he attempted to place Winkler under arrest and grabbed her right wrist, she began to scream and pull away.

The officer said he then tried to grab her left wrist, but said Winkler began twisting her body, forcing him to adjust his balance several times.

During the struggle, he said, several vehicles passed close by, and Gillespie swung her to his right side to avoid being struck.

"Martha had lost her balance and fell in the parking lot, striking her head on the asphalt," he wrote.

Winkler, now 61, was charged with trespassing but the charge was later dropped. She is asking for an unspecified amount in damages and attorney fees.

Comments (5)
No. 1-5

Cause they are all in on it... Time to abolish this govt and create a new one. Freemasons have corrupted the entire thing.

Rail Car Fan
Rail Car Fan

The "Badge Bully" cop should be fired, arrested and spend several years in prison G.P.

Rail Car Fan


When will folk's finally wake up?

April 10, 2019 Cops Invaded an Innocent Alzheimer’s Patient’s Home, Broke His Neck and Killed Him

While responding to an unrelated noise complaint, police in Washington invaded the home of an innocent Alzheimer's patient and broke his neck.


I’m not usually a fan of lawsuits asking for excessive dollar amounts, but I do feel this case is an exception. Unless you have a disorder that makes your bones very brittle, you don’t end up with four skull fractures and brain bleeds by simply losing your balance and striking your head on asphalt. Chances are good that this woman will experience long term problems (pain, balance, memory, etc.) as a result of this head injury, and should be compensated.

I dont necessarily think calling the police over a theft of $3 was the right thing, but that still doesn’t justify the cop’s use of excessive force and giving her a traumatic brain injury. She should have called the non-emergency number or gone to the police station to file a complaint.


Dash or body cam? If not that is why it happened.

Cops Gone Rogue